Baxi on Being Brilliant

13 Jun 2018

The power of technology to transform the mobile workforce, delight customers and drive business growth.

Over recent years the service industry has undergone significant change, much of which has been driven by developments in technology. But technology is only part of the story. The most radical changes, and the greatest improvements in productivity, effectiveness and customer experience, come about through cultural, as well as technological innovation.

“Having the knowledge and visibility to see what is happening in the field gives us the power to make the right decisions at the right time. This deep understanding of our business facilitates new processes getting us closer to achieving our mission of Being Brilliant for our customers”. Howard Ruston - Baxi