Helpdesk

Our customer login portal is interlinked with our helpdesk system to bring live assistance to both our customers and engineers. 

Each customer is issued a login username and password with their welcome pack. This allows them to access our portal where they can view, raise and update any issues or make special requests (such as relocation of equipment). These are raised as a ticket for our account management team and engineers to action.  

These tickets can also be viewed on our team's mobile devices, allowing them to set an estimated arrival time, update with notes and place service records and breakdown reports for review.

More information

Unit 6, The Hop Kilns
Goblands Farm Business Centre
Court Lane
TN11 0LT
Hadlow, Kent
United Kingdom

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See Compact & Bale at Facilities Show 2019

Compact & Bale will be exhibiting on Stand FM5410 at Facilities Show 2019, 18-20 June,

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Brikpress (PET, cans, Tetrapak)
Product

Brikpress (PET, cans, Tetrapak)

The fully automatic design of the BrikPress allows for full integration into production processes and 24/7 operation is common. The BrikPress is well proven as the machine of choice by leading beverage companies. Full systems are possible where the briquettes are ejected from the machine directly into contain...

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Drum & Barrel Press
Product

Drum & Barrel Press

The Strautmann DrumPress FP200 is a high quality, German built machine, designed to be safe, fast and easy to use. It compacts light metal and rolling hoop drums into small, pressed units. The press is fitted with four replaceable piercing spikes and an integral tray collects residual liquids for safe disposa...

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LiquiDrainer (Fast, efficient emptying of liquid bottles)
Product

LiquiDrainer (Fast, efficient emptying of liquid bottles)

The LiquiDrainer® empties filled PET bottles, TetraPak® and beverage cans. Even entire packages can be emptied. High-cost manual opening of the bottles is no longer necessary, the LiquiDrainer takes over this job automatically and quickly for you! The small space required and the low weight enable mobile use....

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Mid Size Baler: Balepress 18
Product

Mid Size Baler: Balepress 18

A perfect mid range baler with a whole host of benefit.

The Strautmann BalePress 18 is a high quality, German built machine, designed to be safe, fast and easy to use.

Loading large size or high volumes of materials is safe and easy through the large 1190mm wide x 555mm high fee...

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Multi Chamber Balers
Product

Multi Chamber Balers

Perfect if you only have space for one machine but a need to recycle materials like cardboard, plastic films and plastics bottles like PET and tins / cans.

The Strautmann MK 1100 is a high quality, German built machine, designed to be safe, fast and easy to use.

Ideal for sites generati...

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National Commodity Collections
Service

National Commodity Collections

We won't sell you rubbish - but we will buy yours!We are partnered with leading UK mills and exporters to ensure our customers have a variety of options to access the best rates available on the market, whilst providing security to heavy export fluctuations.

​With collections from as little as ...

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National Waste Management & Collections
Service

National Waste Management & Collections

At Compact and Bale we are the waste management experts that will support your organisation to increase its environmental sustainability whilst driving down general waste costs and increasing revenue from the sale & export of recyclable materials.  

We partner with collections, tre...

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Portable Compactors
Product

Portable Compactors

Ludden & Mennekes portable compactors are perfect if you require high compaction ratios from a machine with a small footprint. Typically payloads are up to 12 tonnes!​

Completely sealed units, ideal for solving issues with leaks, reducing issues with smells and vermin.

​Built to your...

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PowerPack Balers (Cardboard, plastics, films)
Product

PowerPack Balers (Cardboard, plastics, films)

  • EasyTie wire tied from the front, unlike any other baler

  • PowerSave® provides 50% energy savings compared to competitor single-pump systems

  • BaleMatic® Safe hydraulic ejection of bales

  • HydroClose Hydraulic door locks to prevent re-expansion of big bal...
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    Self Cleaning Compactors
    Product

    Self Cleaning Compactors

    Do you produce a lot of wet waste such as food, organic or general commercial waste that contains liquids? ​

    These portable compactors are lifted by either hook or skip lift vehicles and are completely sealed to avoid leaks and reduce issues with smells and vermin. ​

    Due to their sel...

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    Semi Automatic Balers
    Product

    Semi Automatic Balers

    Feed by forklift, hand, bin tipper, wall/ceiling chute, conveyor from ground level, a dock or pit!

    The Durapac CB65X is a 65 tonne press, full stroke, full eject, closed end, semi-automatic baler. It produces high quality, square edged, “mill-size” bales weighing up to 750kgs on cardboard. These st...

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    Servicing & Support
    Service

    Servicing & Support

    Our nationwide team can service and repair all makes and model of equipment and carry many commonly needed spare parts in their vehicles. Our focus is to achieve a first time repair, saving your business money on return visits.  ​

    Our engineers are available twelve hours per day, ...

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    Small Range Balers: Balepress 3,4,6,10
    Product

    Small Range Balers: Balepress 3,4,6,10

    Our smallest range of balers, suitable for all small producers of recyclables, installed internally or externally!

    Strautmann products are developed and produced in compliance with the latest safety regulations and sold in over 42 countries around the world.  

    Process c...

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    Static Compactors
    Product

    Static Compactors

    Keep your costs down and payloads high with minimal floor requirement.

    The Durapac CB1250 uses 26 tonne pressure and 250mm ram penetration to compact consistently high payloads on a wide range of waste materials. It is built to CHEM standards and features a hydraulically operated “straight-push” ...

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    Styropress (Expanded Polystyrene)
    Product

    Styropress (Expanded Polystyrene)

    Insert EPS sheets, blocks and slabs of all shapes and sizes into the hopper and walk away. As it uses compaction force only, the Styroress eliminates the common issues of screw type systems which overheat material and jam, resulting in costly downtime and the problem of where to store large amounts of loose E...

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    The AutoLoad Baler
    Product

    The AutoLoad Baler

    The AutoLoadBaler(®) is a unique and patented machine, designed to reduce labour costs and allow staff time to complete other tasks instead of loading and waiting whilst a standard baler goes through its cycle. Savings of up to 4000 hours per annum have been achieved in retail stores.

    No pre...

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    The BaleTainer (Fully Automatic Baler)
    Product

    The BaleTainer (Fully Automatic Baler)

    The BaleTainer(®) is a fully automatic baling press for the compaction of paper, cardboard packaging, film and empty PET bottles.

    This machine easily handles large quantities of waste with a throughput of 1-2.5 tonnes per hour.  

    The innovative BaleTainer® takes you to the...

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    Waste Bin Compactor
    Product

    Waste Bin Compactor

    The Strautmann BinPress range of compactors are high quality, German built machines, designed to be safe, fast and easy to use. ​

    Giving typical 75% volume reduction on mixed waste, they will help you reduce the number of bins that you fill saving both space and costs. Lifting the bin from the ...

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    Waste Management Consumables & Tools
    Product

    Waste Management Consumables & Tools

    Compact and Bale provide consumables for all waste management operations and makes and models of balers. 

    We have everything you will need to keep your operation running smoothly. ​​

    Standard delivery times are 2-3 days with availability for next day delivery.   ...

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