Intuitive data dashboards improve decision-making organisation-wide

16 Feb 2018

Imagine if you could unlock the meaning behind your CAFM data and collaborate with business managers on how to improve the operational efficiency of the business - FSI and Intuitive BI discuss their collaboration with PFM.

The database at the core of a CAFM system represents a key information resource capable of assisting corporate wellbeing. It is a repository of vast amounts of both current status and historic data relating to an organisation's buildings, building services and, invariably, the way space is utilised. Technological advances are allowing ever more detailed data to be collected.

This data can be turned into value Business Intelligence (BI). It is not only critical to the effective performance of day-to-day, FM-related tasks - as perceived by, for example, FM managers on the one-hand, and the subcontract suppliers appointed to carry out specific tasks on the other. BI provides the ‘big picture' organisation-wide insights, revealing trends over time, offering vital details of decision-making invaluable to senior management.

This becomes even more powerful when the CAFM data can be integrated with that from other management sources such as finance and HR.

Enhanced Decision Making
The key challenge is turning all this data into decision-making information that is relevant to the requirements of any specific individual who can add value by having access to it. Traditionally and, still predominantly, data analysts - as opposed to business users - are responsible for turning data into intelligence via laborious, time- and cost consuming manipulations of third-party spreadsheets and associated reporting tools.
This carries a number of challenges:

  • There may be a wealth of information to access but, in most cases, critical Information is only available to relevant departments or distributed only to senior management team members, typically via monthly reports
  • Such reports are manually intensive to produce
  • The reports capture a moment in time and present only static data
  • Reports invariably arrive too late to react to and can even contain errors causing doubt and unknown risk to the organisation
  • The data behind a report is rarely accessible to a non-analyst, making it impossible to ask questions or change the way it is presented
  • Information that is provided tends to have a ‘one size fits all’ approach, so delivering limited value.

  • However, drawing on common BI requirements, gathered over time from a wide customer base, FSI in collaboration with a BI specialist, Intuitive BI, has developed a simple, built-in CAFM system tool, designed for business users. This delivers an at-a-glance ‘presentation layer’ of graphical (pie charts etc) BI dashboards to individuals across an organisation.

    It dispenses with much of the complex and laborious analytical functions once actioned by data analysts, placing power in the hands of the more business-oriented role of the ‘dashboard designer’ and business user. The pre-built dashboard functions are customisable and allow integration of data from other sources within an organisation.

    Users can also drill down to expose the data behind the dashboards enabling even greater informed decision making.

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