SPOT Gen3 - satellite device

Catalogue

Skyguard's Incident Management Centre

All of Skyguard’s state-of-the-art personal safety devices link to our own purpose built UK based, 24/7 Incident Management Centre certified to the highest lone working industry standards (BS 8484, BS 5979 Category II). At the core of Skyguard’s personal safety service is our state-of-the-art, UK based, 24/7 Incident Management Centre (IMC). Here our highly-trained and experienced controllers respond to lone worker alarms and manage life-threatening emergencies on a daily basis. They summon the emergency services and our own National Response Service every day on behalf of our customers. Yet only a fraction of these have proved to be false alarms due to their rigorous training and the procedures they follow.

On behalf of our police customers alone, our IMC has protected an estimated 6,000 victims of domestic abuse, kidnapping and those on witness protection programmes. Many of these have led to arrests and successful prosecutions in court, facilitated by our audio recordings of incidents and the speed of police response that our service provided.

Our IMC became the first in the UK to be certified to the new Lone Worker Monitoring Service standard: BS 8484, which included the highest standard for Alarm Receiving Centres: BS 5979 (Category II).

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